Shipping Information
Shipping Policy
Shipping Destinations
Wondermex ships to eligible addresses in the United States. Shipping availability is confirmed during checkout.
Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays.
Estimated Delivery Time
Standard shipping typically takes 7–14 business days after dispatch. Total estimated delivery time includes order processing and transit time.
Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
The total estimated delivery time is approximately 8–17 business days, excluding weekends and public holidays.
Shipping Rates
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Standard shipping: $5.99 per order.
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Free standard shipping: Available on eligible orders over 49.99 USD.
Applicable shipping charges will be displayed at checkout before payment.
Order Tracking
Once your order has shipped, we will send a shipment confirmation email with tracking information, when available.
Shipping Origin
Orders are dispatched from Guangzhou, China. The shipping origin may vary depending on product availability.
Delayed or Missing Packages
If your package has not arrived within the expected delivery period, please contact contact@mail.wondermex.com.
If your package has not arrived within 30 days after dispatch, please contact our support team for assistance. We will investigate the shipment and provide an appropriate resolution, including replacement or refund where applicable.
Customer Support
Email: contact@mail.wondermex.com